[rt-users] Simple Search in SelfService - Location of the Display.html URL?
Christian Hammers
ch at westend.com
Thu Nov 25 11:18:17 EST 2004
Hello
I managed to enable the SimpleSearch (upper right corner box) for my
Customers by copying parts of index.html to SelfService/index.html.
If works so far as that I can see a proper result list. Sadly the URLs
all show "/rt/Ticket/Display.html?.." instead of
"/rt/SelfService/Ticket/Display.html?.." and if the customer clicks on
them the view resets to "/index.html" as it's an invalid URL for a
customer (at least I guess so).
Which page is responsible for generating the URL string? I cannot find
it...
bye,
-christian-
--
Christian Hammers WESTEND GmbH | Internet-Business-Provider
Technik CISCO Systems Partner - Authorized Reseller
Lütticher Straße 10 Tel 0241/701333-11
ch at westend.com D-52064 Aachen Fax 0241/911879
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