[rt-users] Starting ticket numbering at a given number
Joerg Herbert
joerg at die-herberts.de
Sat Oct 2 18:03:53 EDT 2004
Hi all,
On 24 Sep 2004 at 15:16, Jean-Michel Barbet wrote:
> Nils-Erik Svangård wrote:
>
> > Is this to make RT not start its search from ticket nr 1?
> > If so how do you search older tickets?
>
> No, this is because we are currently using req and want to start
> using RT at number 3843 to have the same ticket number in both
> request-trackers.
>
> We will have the in parallel and the stop req to use RT exclusively.
>
> Jean-Michel BARBET.
>
> By the way, thanks to Matthew Cheale for his answer that I will try
> soon.
I would be very happy, if you could point me in the right direction,
because this I what I am also looking for. (I searched the archive
for a good time now with no success.)
--
Bye for now,
Bis denne,
Joerg
More information about the rt-users
mailing list