[rt-users] Using RT to manage todo lists for 30 people.

[Todd Chapman]

I would do one queue per person with a custom field for
calls/projects/misc. It could even be one queue if you
base persmissions on ticket ownership.

-Todd

On Sun, Oct 03, 2004 at 09:10:08PM -0400, Dan MacNeil wrote:
> 
> 
> I'm working with a social service organization that wants
> to organize their work per person for about 30 people.
> 
> Is it practical to think of creating 2-3 queues each for 30 people.
> 
> The queues It would be something like:
> 
> 1)	calls-JohnS
> 	projects-JohnS
> 	misc-JohnS
> 
> 2)	calls-JaneJ
> 	projects-JaneJ
> 	misc-JaneJ
> ....
> 3)	calls-ZenaP
> 	projects-ZenaP
> 	misc-ZenaP
> 
> Is there other software that is closer to a group viewable todo list than
> to a ticket system?
> 
> >From searching the list archive, it is possible to create a scrip that
> auto-assigns a ticket in a particular queue to a particular person....
> 
> -- 
> God has no hands or feet or voice except ours, and
> through these, God works. (St. Teresa of Avila)
> 
> 
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