[rt-users] help

[Dnshosting.it]

done my /etc/aliases now are like this but dont work i try to send email to
rt at rt2.dnshosting.it no error return via email but no ticket are created...
:(

abuse:          root
rt: "|/opt/rt/bin/rt-mailgate --queue general --action correspond --url
http://rt2.dnshosting.it/"
rt-comment: "|/opt/rt/bin/rt-mailgate --queue general --action comment --url
http://rt2.dnshosting.it/"

----- Original Message ----- 
From: "Ruslan U. Zakirov" <Ruslan.Zakirov at acronis.com>
To: "Dnshosting.it" <m.mangione at dnshosting.it>
Cc: <rt-users at lists.bestpractical.com>
Sent: Monday, October 04, 2004 7:38 PM
Subject: Re: [rt-users] help


> Dnshosting.it wrote:
> > yes but i dont use "nis" ..can you help me ?
> I don't use NIS too, but do use sendmail and piping of incoming mail is
> configured via '/etc/aliases'. Try it.
>
> See also http://wiki.bestpractical.com/index.cgi?InstallationGuides
>
> >
> > SETTING UP THE MAIL GATEWAY
> > ---------------------------
> >
> > RT can accept incoming email using a simple program run as a "pipe"
> > by your mail server.
> >
> > An alias for the initial queue will need to be made in either your
> > global mail aliases file (if you are using NIS) or locally on your
> > machine.
> >
> > Add the following lines to /etc/aliases (or your local equivalent) :
> >
> > rt:         "|/opt/rt3/bin/rt-mailgate --queue general --action
> > correspond --url
> >  http://localhost/"
> > rt-comment: "|/opt/rt3/bin/rt-mailgate --queue general --action
> > comment --url ht
> > tp://localhost/"
> >                                             |                |
|
> >                             <queue-name>----/                |
|
> >                                                              |
|
> >                <correspond or comment depending on whether   |
|
> >                the mail should be resent to the requestor>---/
|
> >
|
> >                                             <URL for RT's web
interface>---/
> >
> >
> >
> > ----- Original Message ----- 
> > From: "Ruslan U. Zakirov" <Ruslan.Zakirov at acronis.com>
> > To: "Dnshosting.it" <m.mangione at dnshosting.it>
> > Cc: <rt-users at lists.bestpractical.com>
> > Sent: Monday, October 04, 2004 6:44 PM
> > Subject: Re: [rt-users] help
> >
> >
> >
> >>Section "SETTING UP THE MAIL GATEWAY" in README.
> >>
> >>Dnshosting.it wrote:
> >>
> >>>Hello,
> >>>
> >>>i'v performet a correct installation of rt 3.2.2. but only incoming
> >>>email dont work. i use sendmail how can i configure it? i dont found
any
> >>>documentation on this..
> >>>
> >>>marco
> >>>
> >>>
>
>>>------------------------------------------------------------------------
> >>>
> >>>_______________________________________________
> >>>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >>>
> >>>Be sure to check out the RT wiki at http://wiki.bestpractical.com
> >>
> >>
> >
>
>