[rt-users] way to generate a new email

Matthew Watson matthew.watson at staff.netspace.net.au
Tue Oct 5 20:40:21 EDT 2004

Just create a new ticket, and change the requestor before 
Clicking on create.

If your queue scrips are setup to send the contents of the 
ticket, then you should be right to go.


> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of John Barbieri
> Sent: Wednesday, October 06, 2004 3:10 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] way to generate a new email
> hello list
> I have RT 3.0.12 installed on a machine here. My co-workers and myself
> were wondering if there was a way to get RT to send an email to
> that does not have a ticket in the database for them.
> Basically just using it as an email client.
> Is this possible??? If so, how would one go about doing that.
> Thanks in Advanced
> John
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