[rt-users] RTx::Shredder Questions

Ruslan U. Zakirov Ruslan.Zakirov at acronis.com
Thu Oct 7 12:17:43 EDT 2004

Adolfo Santiago wrote:
> Will you be including anything in the next release that may be able to help
> me with my problem?  Please let me know if I can help you in any way.
1) If you didn't apply patch then apply it(even if it fails on 
2) run rtx-shredder script
3) look in logs and see if it deleted any records, if not then it's bad. 
stop here. report back.
4) rerun script with same argument. script should report that Tickets 
list is empty.
5) success, report back.

> Thanks!
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> Be sure to check out the RT wiki at http://wiki.bestpractical.com

More information about the rt-users mailing list