[rt-users] Help with installation please

[George, Suzanne]

Thank you for the tip but unfortunately MySQL is happily running.  I can
connect to it both via the command line and external GUI tools on my laptop.

suz 
-----------------------------------------------------
Suzanne George
Director of Information Technology
Environmental Science Associates
url: http://www.esassoc.com
phone: 415-896-5900 cell: 415-238-1470

-----Original Message-----
From: Kevin Sonney [mailto:kevins at zumiez.com] 
Sent: Thursday, October 07, 2004 10:15 PM
To: George, Suzanne; rt-users at lists.bestpractical.com
Subject: RE: [rt-users] Help with installation please

George,
 
Can you connect to mysql outside of rt, try running "mysql -p -u" from a
command line.   If you can't connect or login, your mysql configuration is
flawed or mysqld isn't running.  Run "ps -ef | grep mysqld" and make sure
there is a process running.
 
Hope this helps,
 
Kevin

	-----Original Message----- 
	From: George, Suzanne [mailto:SGeorge at esassoc.com] 
	Sent: Thu 10/7/2004 5:04 PM 
	To: rt-users at lists.bestpractical.com 
	Cc: 
	Subject: [rt-users] Help with installation please
	
	

	I am a new user / admin to rt3 and am having some difficulty getting
it to
	work properly on Fedora v2.  I am getting the following error:
	
	My apache error_log contains:
	
	<date> [client 127.0.0.1] Connect Failed Can't connect to local
MySQL server
	through socket '/tmp/mysql.sock' at /apps/rt3/lib/RT.pm
	
	I have MySQL 4.0.21 installed as:
	#rpm -qa | grep MySQL
	MySQL-server-4.0.21-0
	MySQL-bench-4.0.21-0
	perl-DBD-MySQL-2.9003-4
	MySQL-shared-4.0.21-0
	MySQL-client-4.0.21-0
	MySQL-Max-4.0.21-0
	MySQL-devel-4.0.21-0
	MySQL-embedded-4.0.21-0
	
	And followed all the instructions from wiki.bestpractical.com for
the setup
	of the configuration file RT_*Config.pm
	
	I have modified my /etc/php.ini file to reflect
	
	mysql.default_socket = /var/lib/mysql/mysql.sock
	
	I have in /usr/lib
	
	# ls libmysqlclient*
	libmysqlclient_r.so         libmysqlclient.so
libmysqlclient.so.12
	libmysqlclient_r.so.12      libmysqlclient.so.10
	libmysqlclient.so.12.0.0
	libmysqlclient_r.so.12.0.0  libmysqlclient.so.10.0.0
	
	Any ideas?
	
	If I do a simple:
	
	ln -s /var/lib/mysql/mysql.sock /tmp
	
	And restart apache.. Upon attempting to login I get:
	
	<date> FAILED LOGIN for root from 127.0.0.1
	</apps/rt3/share/html/autohandler:196>
	
	
	Thanks for any help you can provide.
	
	suz
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