[rt-users] Status changed from Resolved to Open during reply?

[Sheeri Kritzer]

> On Mon, 11 Oct 2004 16:52:04 -0400, Jesse Vincent
> <jesse at bestpractical.com> wrote:
> 
> > Because you've got an "OnCorrespond, Open ticket" scrip. It's not done
> > "in the user's process". It's done by the business logic.

The upgrade process adds back those scrips -- has that been changed?  It's very 
frustrating that when you upgrade, you get the default scrips.  I have to delete 
them after every upgrade.

Thanx!

-Sheeri