[rt-users] Setting Custom Fields

[Ruslan U. Zakirov]

Stevo wrote:
> Hi Team,
>  
> I have yet another question on customizing RT.  I currently have RT 
> setup with a number of custom fields in each ticket (like Company Name, 
> Server Platform, DB Version etc) and is it possible for me to select one 
> value (like Company Name) and have RT automatically populate the 
> remaining fields based on the Customer Name I have selected?
It's unclear where you select something and where RT should populate and 
what.

Looks like you want dependencies between custom fields.
http://wiki.bestpractical.com/index.cgi?GeneralWishList
"Enhanced CustomFields" section.

>  
> -Steve
>  
> 
> 
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