[rt-users] Setting Custom Fields

Ruslan U. Zakirov Ruslan.Zakirov at acronis.com
Wed Oct 13 08:26:30 EDT 2004

Stevo wrote:
> Hi Team,
> I have yet another question on customizing RT.  I currently have RT 
> setup with a number of custom fields in each ticket (like Company Name, 
> Server Platform, DB Version etc) and is it possible for me to select one 
> value (like Company Name) and have RT automatically populate the 
> remaining fields based on the Customer Name I have selected?
It's unclear where you select something and where RT should populate and 

Looks like you want dependencies between custom fields.
"Enhanced CustomFields" section.

> -Steve
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