[rt-users] SendEmail.pm line 250

[Joe Shamblin]

After a bit of work, I have everything working as expected with rt-3.2.2 
with the exception of email. I have the following in RT_Config.pm:

Set($MailCommand , 'sendmail'); 


# These options are good for most sendmail wrappers and workalikes
#Set($SendmailArguments , "-oi -t");

# These arguments are good for sendmail brand sendmail 8 and newer
Set($SendmailArguments,"-oi -ODeliveryMode=b -OErrorMode=m"); 


I get the following errors:

Fri Oct 15 17:10:11 2004] [info]: 
<rt-3.2.2-13-151-5.17.6126404689169 at cs.duke.edu> #13/151 - Scrip 5 
(/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:231)
[Fri Oct 15 17:10:12 2004] [crit]: 
<rt-3.2.2-13-151-5.17.6126404689169 at cs.duke.edu>Could not send mail. -No 
such file or directory at /usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm 
line 250.

Stack:
   [/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:250]
   [/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:102]
   [/usr/pkg/rt-3.2.2/lib/RT/ScripAction_Overlay.pm:225]
   [/usr/pkg/rt-3.2.2/lib/RT/Scrip_Overlay.pm:497]
   [/usr/pkg/rt-3.2.2/lib/RT/Scrips_Overlay.pm:188]
   [/usr/pkg/rt-3.2.2/lib/RT/Transaction_Overlay.pm:154]
   [/usr/pkg/rt-3.2.2/lib/RT/Ticket_Overlay.pm:3707]
   [/usr/pkg/rt-3.2.2/lib/RT/Ticket_Overlay.pm:2527]
   [/usr/pkg/rt-3.2.2/lib/RT/Ticket_Overlay.pm:2460]
   [/usr/pkg/rt-3.2.2/lib/RT/Interface/Web.pm:432]
   [/usr/pkg/rt-3.2.2/share/html/Ticket/Display.html:133]
   [/usr/pkg/rt-3.2.2/share/html/Ticket/Update.html:200]
   [/usr/pkg/rt-3.2.2/share/html/autohandler:221]
  (/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:255)
[Fri Oct 15 17:10:12 2004] [info]: 
<rt-3.2.2-13-151-5.17.6126404689169 at cs.duke.edu> sent To:  Cc:  Bcc: 
lab, user1 at cs.duke.edu (/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:291)
[Fri Oct 15 17:10:12 2004] [info]: 
<rt-3.2.2-13-151-6.8.40529743892859 at cs.duke.edu> #13/151 - Scrip 6 
(/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:231)
[Fri Oct 15 17:10:12 2004] [crit]: 
<rt-3.2.2-13-151-6.8.40529743892859 at cs.duke.edu>Could not send mail. -No 
such file or directory at /usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm 
line 250.

Stack:
   [/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:250]
   [/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:102]
   [/usr/pkg/rt-3.2.2/lib/RT/ScripAction_Overlay.pm:225]
   [/usr/pkg/rt-3.2.2/lib/RT/Scrip_Overlay.pm:497]
   [/usr/pkg/rt-3.2.2/lib/RT/Scrips_Overlay.pm:188]
   [/usr/pkg/rt-3.2.2/lib/RT/Transaction_Overlay.pm:154]
   [/usr/pkg/rt-3.2.2/lib/RT/Ticket_Overlay.pm:3707]
   [/usr/pkg/rt-3.2.2/lib/RT/Ticket_Overlay.pm:2527]
   [/usr/pkg/rt-3.2.2/lib/RT/Ticket_Overlay.pm:2460]
   [/usr/pkg/rt-3.2.2/lib/RT/Interface/Web.pm:432]
   [/usr/pkg/rt-3.2.2/share/html/Ticket/Display.html:133]
   [/usr/pkg/rt-3.2.2/share/html/Ticket/Update.html:200]
   [/usr/pkg/rt-3.2.2/share/html/autohandler:221]
  (/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:255)
[Fri Oct 15 17:10:12 2004] [info]: 
<rt-3.2.2-13-151-6.8.40529743892859 at cs.duke.edu> sent To: 
user2 at cs.duke.edu Cc:  Bcc: 
(/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:291)
[Fri Oct 15 17:10:12 2004] [info]: 
<rt-3.2.2-13-151-7.16.3904475122967 at cs.duke.edu> #13/151 - Scrip 7 
(/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:231)
[Fri Oct 15 17:10:12 2004] [info]: 
<rt-3.2.2-13-151-7.16.3904475122967 at cs.duke.edu> No recipients found. 
Not sending.
  (/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:243)

I get this error even if I comment out the line 250, and make an 
explicit call to send:

  open( MAIL, "| /usr/lib/sendmail -oi -t -ODeliveryMode=b 
-OErrorMode=m" ) || warn $!;
  #           open( MAIL, "|$RT::SendmailPath $RT::SendmailArguments" ) 
|| die $!;

I have added watchers to the queue, and it does seem to want to send the 
mail. This is a solaris box running solaris 9, with perl 5.8.5.

Thanks,

Joe
-- 
Joe Shamblin					wjs at cs.duke.edu
Senior Systems Administrator		Department of Computer Science
(919) 660-6582					Duke University