[rt-users] SendEmail.pm line 250
Ruslan U. Zakirov
Ruslan.Zakirov at acronis.com
Fri Oct 15 13:34:16 EDT 2004
Does user that apache runs under has rights to read & execute sendmail?
Try from shell
sudo -u apache_user /path/to/sendmail
Joe Shamblin wrote:
>
> After a bit of work, I have everything working as expected with rt-3.2.2
> with the exception of email. I have the following in RT_Config.pm:
>
> Set($MailCommand , 'sendmail');
>
> # These options are good for most sendmail wrappers and workalikes
> #Set($SendmailArguments , "-oi -t");
>
> # These arguments are good for sendmail brand sendmail 8 and newer
> Set($SendmailArguments,"-oi -ODeliveryMode=b -OErrorMode=m");
>
> I get the following errors:
>
> Fri Oct 15 17:10:11 2004] [info]:
> <rt-3.2.2-13-151-5.17.6126404689169 at cs.duke.edu> #13/151 - Scrip 5
> (/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:231)
> [Fri Oct 15 17:10:12 2004] [crit]:
> <rt-3.2.2-13-151-5.17.6126404689169 at cs.duke.edu>Could not send mail. -No
> such file or directory at /usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm
> line 250.
>
> Stack:
> [/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:250]
> [/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:102]
> [/usr/pkg/rt-3.2.2/lib/RT/ScripAction_Overlay.pm:225]
> [/usr/pkg/rt-3.2.2/lib/RT/Scrip_Overlay.pm:497]
> [/usr/pkg/rt-3.2.2/lib/RT/Scrips_Overlay.pm:188]
> [/usr/pkg/rt-3.2.2/lib/RT/Transaction_Overlay.pm:154]
> [/usr/pkg/rt-3.2.2/lib/RT/Ticket_Overlay.pm:3707]
> [/usr/pkg/rt-3.2.2/lib/RT/Ticket_Overlay.pm:2527]
> [/usr/pkg/rt-3.2.2/lib/RT/Ticket_Overlay.pm:2460]
> [/usr/pkg/rt-3.2.2/lib/RT/Interface/Web.pm:432]
> [/usr/pkg/rt-3.2.2/share/html/Ticket/Display.html:133]
> [/usr/pkg/rt-3.2.2/share/html/Ticket/Update.html:200]
> [/usr/pkg/rt-3.2.2/share/html/autohandler:221]
> (/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:255)
> [Fri Oct 15 17:10:12 2004] [info]:
> <rt-3.2.2-13-151-5.17.6126404689169 at cs.duke.edu> sent To: Cc: Bcc:
> lab, user1 at cs.duke.edu (/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:291)
> [Fri Oct 15 17:10:12 2004] [info]:
> <rt-3.2.2-13-151-6.8.40529743892859 at cs.duke.edu> #13/151 - Scrip 6
> (/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:231)
> [Fri Oct 15 17:10:12 2004] [crit]:
> <rt-3.2.2-13-151-6.8.40529743892859 at cs.duke.edu>Could not send mail. -No
> such file or directory at /usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm
> line 250.
>
> Stack:
> [/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:250]
> [/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:102]
> [/usr/pkg/rt-3.2.2/lib/RT/ScripAction_Overlay.pm:225]
> [/usr/pkg/rt-3.2.2/lib/RT/Scrip_Overlay.pm:497]
> [/usr/pkg/rt-3.2.2/lib/RT/Scrips_Overlay.pm:188]
> [/usr/pkg/rt-3.2.2/lib/RT/Transaction_Overlay.pm:154]
> [/usr/pkg/rt-3.2.2/lib/RT/Ticket_Overlay.pm:3707]
> [/usr/pkg/rt-3.2.2/lib/RT/Ticket_Overlay.pm:2527]
> [/usr/pkg/rt-3.2.2/lib/RT/Ticket_Overlay.pm:2460]
> [/usr/pkg/rt-3.2.2/lib/RT/Interface/Web.pm:432]
> [/usr/pkg/rt-3.2.2/share/html/Ticket/Display.html:133]
> [/usr/pkg/rt-3.2.2/share/html/Ticket/Update.html:200]
> [/usr/pkg/rt-3.2.2/share/html/autohandler:221]
> (/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:255)
> [Fri Oct 15 17:10:12 2004] [info]:
> <rt-3.2.2-13-151-6.8.40529743892859 at cs.duke.edu> sent To:
> user2 at cs.duke.edu Cc: Bcc:
> (/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:291)
> [Fri Oct 15 17:10:12 2004] [info]:
> <rt-3.2.2-13-151-7.16.3904475122967 at cs.duke.edu> #13/151 - Scrip 7
> (/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:231)
> [Fri Oct 15 17:10:12 2004] [info]:
> <rt-3.2.2-13-151-7.16.3904475122967 at cs.duke.edu> No recipients found.
> Not sending.
> (/usr/pkg/rt-3.2.2/lib/RT/Action/SendEmail.pm:243)
>
> I get this error even if I comment out the line 250, and make an
> explicit call to send:
>
> open( MAIL, "| /usr/lib/sendmail -oi -t -ODeliveryMode=b -OErrorMode=m"
> ) || warn $!;
> # open( MAIL, "|$RT::SendmailPath $RT::SendmailArguments" )
> || die $!;
>
> I have added watchers to the queue, and it does seem to want to send the
> mail. This is a solaris box running solaris 9, with perl 5.8.5.
>
> Thanks,
>
> Joe
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