[rt-users] new condition and action scripts

Markus Frahm frahm at wohnheime.studentenwerk-hamburg.de
Sat Oct 16 11:48:04 EDT 2004

can anybody give me an advice how to make the following scripts (for use with 
When the status of a ticket is 'STALLED' AND it has last acted upon 14 days 
ago, then change the status to 'OPEN'. I need a Condition and Action Scipt 
for this.
Many thanks in Advance.

  Markus Frahm

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