[rt-users] about cc options

[Ruslan U. Zakirov]

T.K Venu wrote:
> hi Ruslan
> 
> Thanks for giving reply
> 
> 
> we r using RT 3.2.1
> 
> we have postfix server in another machine.how to redirect  RT CC
> option to the  mailserver
> and how can i configure $RT::SendmailPath option in my RT config.(can
> u plz define it)
Did you see RT_Config.pm and RT_SiteConfig.pm files?
RT_Config.pm - is default config with comments about each option. You 
can override each option in RT_SiteConfig.pm file.

For example we have:
Set($MailCommand , 'sendmail');
Set($SendmailArguments , '-oi -t -fbounce-return at ourdomain.com');
All other options are default.

You need some MTA locally. As you can see we use sendmail to transfer 
mails further.

						Best regards. Ruslan.


> 
> venu.
> 
> 
> Can i install postfi
> On Mon, 18 Oct 2004 14:28:28 +0400, Ruslan U. Zakirov
> <ruslan.zakirov at acronis.com> wrote:
> 
>>You didn't configure properly $RT::SendmailPath option in your RT config.
>>
>>PS: You didn't specify version of RT at least.
>>
>>
>>
>>T.K Venu wrote:
>>
>>>hello all
>>>i have configured rt on mandrake10.x
>>>and working fine
>>>but only problem with cc options is not working.
>>>this is my log file
>>>
>>>Oct 18 08:41:55 rt RT: <rt-3.2.1-1-28-5.10.3684153462579 at ueltv.org>
>>>#1/28 - Scrip 5  (/opt/rt3/lib/RT/Action/SendEmail.pm:209)
>>>Oct 18 08:41:55 rt RT: <rt-3.2.1-1-28-5.10.3684153462579 at ueltv.org> No
>>>recipients found. Not sending.
>>>(/opt/rt3/lib/RT/Action/SendEmail.pm:221)
>>>Oct 18 08:41:55 rt RT: <rt-3.2.1-1-28-6.7.44206991960546 at ueltv.org>
>>>#1/28 - Scrip 6  (/opt/rt3/lib/RT/Action/SendEmail.pm:209)
>>>Oct 18 08:41:55 rt RT:
>>><rt-3.2.1-1-28-6.7.44206991960546 at ueltv.org>Could not send mail. -No
>>>such file or directory at /opt/rt3/lib/RT/Action/SendEmail.pm line
>>>228.  Stack:   [/opt/rt3/lib/RT/Action/SendEmail.pm:228]
>>>[/opt/rt3/lib/RT/Action/SendEmail.pm:80]
>>>[/opt/rt3/lib/RT/ScripAction_Overlay.pm:203]
>>>[/opt/rt3/lib/RT/Scrip_Overlay.pm:440]
>>>[/opt/rt3/lib/RT/Scrips_Overlay.pm:166]
>>>[/opt/rt3/lib/RT/Transaction_Overlay.pm:132]
>>>[/opt/rt3/lib/RT/Ticket_Overlay.pm:3677]
>>>[/opt/rt3/lib/RT/Ticket_Overlay.pm:2504]
>>>[/opt/rt3/lib/RT/Ticket_Overlay.pm:2437]
>>>[/opt/rt3/lib/RT/Interface/Web.pm:410]
>>>[/opt/rt3/share/html/Ticket/Display.html:108]
>>>[/opt/rt3/share/html/Ticket/Update.html:178]
>>>[/opt/rt3/share/html/autohandler:199]
>>>(/opt/rt3/lib/RT/Action/SendEmail.pm:233)
>>>Oct 18 08:41:55 rt RT: About to think about scrips for transaction29
>>>Oct 18 08:41:55 rt RT: <rt-3.2.1-1-28-6.7.44206991960546 at ueltv.org>
>>>sent To:  Cc: venu at ueltv.org Bcc:
>>>(/opt/rt3/lib/RT/Action/SendEmail.pm:269)
>>>
>>>how can i solve the problem
>>>
>>>venu
>>>_______________________________________________
>>>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>>
>>>Be sure to check out the RT wiki at http://wiki.bestpractical.com
>>
>>