[rt-users] about cc options

Ruslan U. Zakirov Ruslan.Zakirov at acronis.com
Mon Oct 18 07:18:34 EDT 2004

T.K Venu wrote:
> hi Ruslan
> Thanks for giving reply
> we r using RT 3.2.1
> we have postfix server in another machine.how to redirect  RT CC
> option to the  mailserver
> and how can i configure $RT::SendmailPath option in my RT config.(can
> u plz define it)
Did you see RT_Config.pm and RT_SiteConfig.pm files?
RT_Config.pm - is default config with comments about each option. You 
can override each option in RT_SiteConfig.pm file.

For example we have:
Set($MailCommand , 'sendmail');
Set($SendmailArguments , '-oi -t -fbounce-return at ourdomain.com');
All other options are default.

You need some MTA locally. As you can see we use sendmail to transfer 
mails further.

						Best regards. Ruslan.

> venu.
> Can i install postfi
> On Mon, 18 Oct 2004 14:28:28 +0400, Ruslan U. Zakirov
> <ruslan.zakirov at acronis.com> wrote:
>>You didn't configure properly $RT::SendmailPath option in your RT config.
>>PS: You didn't specify version of RT at least.
>>T.K Venu wrote:
>>>hello all
>>>i have configured rt on mandrake10.x
>>>and working fine
>>>but only problem with cc options is not working.
>>>this is my log file
>>>Oct 18 08:41:55 rt RT: <rt-3.2.1-1-28-5.10.3684153462579 at ueltv.org>
>>>#1/28 - Scrip 5  (/opt/rt3/lib/RT/Action/SendEmail.pm:209)
>>>Oct 18 08:41:55 rt RT: <rt-3.2.1-1-28-5.10.3684153462579 at ueltv.org> No
>>>recipients found. Not sending.
>>>Oct 18 08:41:55 rt RT: <rt-3.2.1-1-28-6.7.44206991960546 at ueltv.org>
>>>#1/28 - Scrip 6  (/opt/rt3/lib/RT/Action/SendEmail.pm:209)
>>>Oct 18 08:41:55 rt RT:
>>><rt-3.2.1-1-28-6.7.44206991960546 at ueltv.org>Could not send mail. -No
>>>such file or directory at /opt/rt3/lib/RT/Action/SendEmail.pm line
>>>228.  Stack:   [/opt/rt3/lib/RT/Action/SendEmail.pm:228]
>>>Oct 18 08:41:55 rt RT: About to think about scrips for transaction29
>>>Oct 18 08:41:55 rt RT: <rt-3.2.1-1-28-6.7.44206991960546 at ueltv.org>
>>>sent To:  Cc: venu at ueltv.org Bcc:
>>>how can i solve the problem
>>>Be sure to check out the RT wiki at http://wiki.bestpractical.com

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