[rt-users] searching for users takes forever

Jesse Vincent jesse at bestpractical.com
Wed Oct 20 16:51:37 EDT 2004




On Wed, Oct 20, 2004 at 04:07:53PM -0400, Todd Chapman wrote:
> Did you just say that you can add an unprivileged user to a group?

Yeah. Though the UI may currently prevent it.


> On Wed, Oct 20, 2004 at 03:55:58PM -0400, Jesse Vincent wrote:
> > 
> > 
> > > I also can't really imagine why anyone would want to add someone into a group, 
> > > who doesn't have rights to access rt.  Can someone give me a scenario?
> >  
> > Managing all your customers by adding them to groups for the
> > organizations they work for is a common case. That wy you can grant
> > unprivileged users more rights like "SeeQueue" and "CreateTicket" for
> > queues that are relevant to them.
> > 
> > 
> 

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