[rt-users] Filtering attachments in Ticket/Elements/FindAttachments
Graham Dunn
gdunn at inscriber.com
Thu Oct 21 11:31:40 EDT 2004
Ruslan U. Zakirov wrote:
> Graham Dunn wrote:
>
>> Is there a way to pull up only the text/plain portions of a ticket,
>> and only list the download link for other types (images, etc)?
>
> Not clear question.
> What do you want to do? IMHO you look into wrong place. This component
> is core specific and is required for better RT performance.
OK, let me describe what I'd like, perhaps you can point me to a better
way to do it.
When I pull up a ticket history, I'd like to have only the text portions
of the tickets displayed and all non text/plain portions indicated by
only a download link.
Thanks,
Graham
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