[rt-users] External Access of RT Data other then GUI?

Todd Chapman rt at chaka.net
Thu Oct 21 18:39:13 EDT 2004

RT could be accessed using it's REST interface.
Also, the API could be installed on another machine
and the database accessed over the network, but that
could be a security issue. I think that there soon
will be a SOAP interface, or something similar.


On Thu, Oct 21, 2004 at 09:11:47AM -0500, Rodney Caston wrote:
> Is there a way to make it so the RT Data can be made accessable via a
> simplified GUI other then the one provided by RT?  We have individuals
> who need a very 'slim' view of the data, and giving them a login would
> be too much information and too 'direct' for their access.
> What I would like is the ability to have certain tickets via a query
> somehow, be able to be externally exported on a regular basis to another
> webserver where it can be accessed.
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