[rt-users] Tickets not unfolding in upper left
John Giles
john at trdlnk.com
Fri Oct 22 14:07:17 EDT 2004
Hello
Upgraded installation from RT 3.0.8 to 3.2.2
Mandrake 10.0
Apache 2
fastcgi
Mysql 4
Perl 5.8.3
When I click on a ticket, the ticket information shows in the main area,
but the links on the left are not correctly updating. The same happens
if I click on the Tickets link in the upper left section. It does not
show me the New Search sublink.
In RT 3.0.8 when displaying a ticket the left column shows:
Home
Tickets
Search
New Search
#14291
Display
History
Basics
Dates
People
Links
Jumbo
RTFM
Configuration
Preferences
Approval
Statistics
But in RT 3.2.2 when displaying a ticket, the left column shows this
without
the sublinks:
Home
Tickets
RTFM
Configuration
Preferences
Approval
Statistics
NOTE: When I click on other links in that left side, ex Configuration,
Preferences.
They update properly with sublinks, it's just the Tickets link ???
John Giles
john at trdlnk.com
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