[rt-users] Login screen popping up after each request for a newscreen

Stephen Foster sfoster at argogroup.com
Tue Oct 26 11:35:56 EDT 2004

Me too. I just upgraded our 3.06 to 3.11. Internet Explorer users have
this problem while users of Mozilla Firefox do not.

I tried the 3.2.2 release and the problem exists there too.

Like Jeff I have carefully examined the configuration of IE with regard
to cookie handling without finding any fault. Has anyone encountered/
resoved this?


Stephen Foster

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Jeff
Sent: 12 October 2004 15:16
To: Niels Bakker
Cc: rt-users at lists.bestpractical.com
Subject: RE: [rt-users] Login screen popping up after each request for a

Thanks for your reply.

I'm not blocking cookies, and I turned off the popup blocker. I'm not
getting cookies from that site for some reason.

Any other thoughts would be appreciated.

Thanks again!


-----Original Message-----
From: Niels Bakker [mailto:niels=rt at bakker.net]
Sent: Tuesday, October 12, 2004 4:16 AM
To: Jeff Brooks-Manas
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Login screen popping up after each request for a
new screen

* JBrooks-Manas at rmcengr.com (Jeff Brooks-Manas) [Tue 12 Oct 2004, 01:15
> I'm using RT 3.0.12 on Windows 2000. Every time I switch screens, I'm
> prompted to enter my username and password. This happens in IE6 only,
> Firefox works great. I've tried changing cookie settings, and I've
> the RT server to the list of trusted sites, but that doesn't help.

Check your IE6 security zone settings, you're probably still blocking
cookies (e.g. are you using a popup blocker?)

	-- Niels.


Jeff Brooks-Manas - Sr. IT Coordinator
Raines, Melton & Carella, Inc.
2001 N. Main St., Suite 400
Walnut Creek, CA 94596

(925) 627-4136 (direct)
(925) 299-6733 (office)
(925) 299-6736 (fax)

jbrooks-manas at rmcengr.com


Innovative Solutions for Water and the Environment.


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