[rt-users] RT3.2.2 - use Mail::Header?

Matthew Joseff mjoseff at yellowbrix.com
Wed Oct 27 12:15:56 EDT 2004

Ignore me, I'm dumb.  This code was added in an attempt to strip out [foo] 
and "re:re:re:"s from the subject.

On Wed, 27 Oct 2004, Matthew Joseff wrote:

}So, after upgrading to 3.2.2 (FreeBSD, MySQL, Sendmail) I found that I couldn't
}email in a ticket.  Opening/updating a ticket via the web UI sent an email,
}replying to it did nothing.
}Trying to update command line produced this error:
}Can't locate object method "new" via package "Mail::Header" (perhaps you forgot
}to load "Mail::Header"?) at /opt/rt3/bin/rt-mailgate line 463.
}Adding 'use Mail::Header;' right after:
}use strict;
}use Getopt::Long;
}use LWP::UserAgent;
}did the trick though.
}Did I miss something in the docs, or was this line omitted on purpose?

Matthew Joseff, Director Technical Operations
(p) 703.519.1066 (f) 703.548.9151 (m) 202.415.6261
YellowBrix - Transforming Content Into Action.

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