[rt-users] Re: RT is hanging when trying to update tickets

[Jesse Vincent]

On Wed, Oct 27, 2004 at 11:44:28AM -0500, Paul Williams wrote:
> The error message complained about a missing table
> with the name Attributes.
> 
> At this point I needed assistance from our mysql expert
> who set up the mysql database for rt.
> 
> He looked at some older versions of the software and discovered
> that the Attributes table was added a few versions back.
> 
> The file /opt/rt3/etc/schema.mysql
> provided the needed lines to modify the database.

So you missed steps in the upgrade procedure, which would have walked
you through this?

-j

> paulw