[rt-users] International character handling problem

Fábio Sérgio Cruz fabio.cruz at camara.gov.br
Wed Oct 27 14:01:31 EDT 2004


Hi,
 
I'm facing the same "international character handling" problem discussed in
http://gossamer-threads.com/lists/rt/users/19748?search_string=character
<http://gossamer-threads.com/lists/rt/users/19748?search_string=character> .
 
As described there, RT & Apache go well for some time after apache restart,
but, due to an unknown reason, they fail again in handling international
characters (tickets created on email receive, portuguese language). The
referred discussion thread is not conclusive.
 
Is there a documented final solution for this problem? (couldn't find it in
the discussion list).
 
Thanks for any help
 
Fabio Cruz
 
My setup is:
RT 3.0.10
RedHat 9.0
MySQL v4.0
Apache 2.04
Perl v5.8.0



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