[rt-users] Field verification?

Matt Hanley MHANLEY at cxtec.com
Wed Oct 27 14:29:26 EDT 2004

I was wondering what (if anything) people are using to verify information in
a particular field.  For example, say you wanted to make sure that the
Subject field was filled in before a ticket was closed.  I searched the
archives and saw a response or two stating Javascript as an answer.  Is it
possible to customize a scrip to halt the resolution of a ticket and pop up
a warning?  What are do others do?

Feel free to send responses directly to me and I can summarize.  Thanks.


Matthew Hanley
mhanley at cxtec.com

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