[rt-users] adding custom fields to the create.html in SelfService
Ruslan U. Zakirov
Ruslan.Zakirov at acronis.com
Thu Oct 28 09:27:26 EDT 2004
Rodney Caston wrote:
> Does anyone have any documentation or examples of how to add created
> custom fields to the create.html used for ticket creation in
> SelfService? We have these extra fields we need in the form but the
> form only includes the most basic of default fields. (we're trying to
> call a few dropdown fields we created)
I've sent you patch that enable CFs in SelfService. Isn't it an example?
>
> Also, assuming nobody can answer how to do this, has anyone ever used
> Bestpracticals Support? It seems a bit harsh at $1500 per quarter with
> you only getting to use it 4 times in that quarter.
IMHO you should contact with sales@ if you want to be sponsor of the
feature.
>
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Be sure to check out the RT wiki at http://wiki.bestpractical.com
More information about the rt-users
mailing list