[rt-users] adding custom fields to the create.html in SelfService

Ruslan U. Zakirov Ruslan.Zakirov at acronis.com
Thu Oct 28 09:27:26 EDT 2004

Rodney Caston wrote:
> Does anyone have any documentation or examples of how to add created
> custom fields to the create.html used for ticket creation in
> SelfService?  We have these extra fields we need in the form but the
> form only includes the most basic of default fields.   (we're trying to
> call a few dropdown fields we created)
I've sent you patch that enable CFs in SelfService. Isn't it an example?

> Also, assuming nobody can answer how to do this, has anyone ever used
> Bestpracticals Support?  It seems a bit harsh at $1500 per quarter with
> you only getting to use it 4 times in that quarter.
IMHO you should contact with sales@ if you want to be sponsor of the 

> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> Be sure to check out the RT wiki at http://wiki.bestpractical.com

More information about the rt-users mailing list