[rt-users] Searching Ticket Histories

[Ben Robson]

Ruslan, and others...

My apologies for this complete waste of an email thread.

I only just clued in that my predecessor on this deployment installed a
5 month old version of RT.  Doh!  Since then I have sufficiently modded
things that "just upgrading" is going to be painful.

Thanks for the assistance rendered to date.

Regards,
BenR


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Ben
Robson
Sent: Friday, 29 October 2004 9:47 AM
To: Ruslan U. Zakirov
Cc: RT Users
Subject: RE: [rt-users] Searching Ticket Histories




This feature you link to here is -exactly- what I am after.

Sorry if I missed something, but is this a homemade construction or is
there a patch somewhere I can download to implement this?

Thanks again,
BenR.

[..snip..]

> Is this correct? 
no
> Is there a modification that I can make to allow a 
> search of the histories of tickets?
http://rt3.fsck.com/Search/Results.html?Order=ASC&Query=%20ContentType%2
0LIKE%20'text%2Fplain'%20%20AND%20Content%20LIKE%20'patch'%20&Rows=50&Or
derBy=id&Page=1&Format='%20%20%20%3Cb%3E%3Ca%20href%3D%22%2FTicket%2FDis
play.html%3Fid%3D__id__%22%3E__id__%3C%2Fa%3E%3C%2Fb%3E%2FTITLE%3A%23'%2
C%0A'%3Cb%3E%3Ca%20href%3D%22%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3
E__Subject__%3C%2Fa%3E%3C%2Fb%3E%2FTITLE%3ASubject'%2C%0A'__Status__'%2C
%0A'__QueueName__'%2C%0A'__OwnerName__'%2C%0A'__Priority__'%2C%0A'__NEWL
INE__'%2C%0A''%2C%0A'%3Csmall%3E__Requestors__%3C%2Fsmall%3E'%2C%0A'%3Cs
mall%3E__CreatedRelative__%3C%2Fsmall%3E'%2C%0A'%3Csmall%3E__ToldRelativ
e__%3C%2Fsmall%3E'%2C%0A'%3Csmall%3E__LastUpdatedRelative__%3C%2Fsmall%3
E'%2C%0A'%3Csmall%3E__TimeLeft__%3C%2Fsmall%3E'

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> 
>  
> 
> Thanks for the assist,
> 
> BenR
> 
>  
> 
> 
>
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