[rt-users] Additional Status's

[Ramon Kagan]

Actually in the newest version (3.3.10) you can add new statuses in the
RT_SiteConfig.pm.  This is a step in the right direction before it becomes
a database item (something I may look at implementing myself in the
future and share if I go through with it)

Ramon Kagan
York University, Computing and Network Services
Information Security  -  Senior Information Security Analyst
(416)736-2100 #20263
rkagan at yorku.ca

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I have not failed.  I have just	       I don't know the secret to success,
found 10,000 ways that don't work.     but the secret to failure is
				       trying to please everybody.
	- Thomas Edison				- Bill Cosby
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On Fri, 29 Oct 2004, Stevo wrote:

> Thanks Todd,
>
> I guess my question now is whether it's a good idea to create additional
> status's in RT?  Seems that it's not really support... except through the
> workaround...
>
> Stevo
>
> ----- Original Message -----
> From: "Todd Chapman" <rt at chaka.net>
> To: "Stevo" <checkpoint at ozbergs.com>
> Cc: <rt-users at lists.fsck.com>
> Sent: Friday, October 29, 2004 6:31 AM
> Subject: Re: [rt-users] Additional Status's
>
>
> > http://www.google.com/search?hl=en&q=site%3Alists.bestpractical.com+%28custom+OR+add+OR+new%29+AND+status&btnG=Google+Search
> >
> > On Thu, Oct 28, 2004 at 05:12:53PM -0700, Stevo wrote:
> >> All,
> >>
> >> Is it possible to add a new Status type to RT?  If so... how?!  :)
> >>
> >> -Stevo
> >
> >> _______________________________________________
> >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >>
> >> Be sure to check out the RT wiki at http://wiki.bestpractical.com
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Be sure to check out the RT wiki at http://wiki.bestpractical.com
>
>