[rt-users] Data transfer from RT 2.0.13 in RT 3.2.1

Ruslan U. Zakirov cubic at acronis.ru
Thu Sep 2 07:50:54 EDT 2004


Thomas Wollner wrote:
> Hello!
> 
> We use an 'old' RT system (2.0.13) for customer problems and a 'new' RT 
> (3.2.1) for internal beta test.
> Now the 'old' RT is to be replaced completely from the 'new' RT. The old 
> data are to be transferred to the new system. Is that possible?
> I determined differences in the data bases between the old and new system.
> Can that be a problem? Is a solution possible?
use rt2 to rt3 script from www.bestpractical.com download area and move 
your data from 2.0.x to 3.0.11 then do upgrade to 3.2.x


> 
> Thanks for your help.
> 
> Thomas Wollner
> 
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> 
> Be sure to check out the RT wiki at http://wiki.bestpractical.com




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