[rt-users] RT 3.2 Performance problem

[Jesse Vincent]

On Sep 3, 2004, at 10:23 AM, Todd Chapman wrote:

> Hi All,
>
> When more than one person accesses RT at the same time
> only one persons request appears to happen at any time.
>
> For example, in Mozilla I open two tabs to RT. In one
> tab I do a bulk update of 1000 tickets which takes
> some time. In the other tab I then request the RT
> main page. The second request is not served until
> the bulk update is done.

Right. because RT does _session_ locking. when you're using the same 
browser, you use the same session cookie.
If you were using another browser (not another tab or window), you 
wouldn't see the same thing. Of course, hammering the database with 
1000 ticket updates is also going to slow performance.


>> From httpd.conf:
>
> MinSpareServers 5
> MaxSpareServers 10
> StartServers 5
>
> When only one request happens at a time the performance
> is fine.
>
> Suggestions?
>
> Thanks!
>
> -Todd
>
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