[rt-users] Setting TimeZone TZ on Windows XP

[calvin.chan at hic.gov.au]

Help!,

I have installed RT 3.0.11 on a Windows XP workstation and been using it
successfully for a few weeks now, however I have never been able to
configure the TImeZone setting correctly as the software always thinks the
time is 2 hours ahead of the real time.
 (ie Log entries in 'C:\Program Files\OurInternet\Request
Tracker\winrt\logs\rt.log' show 4:00pm when the actual time is 2:00pm.)

NB: To set the Timezone I have inserted the following line in the file  'C:
\Program Files\OurInternet\Request Tracker\winrt\conf\RT_Config.pm':

      Set($Timezone, 'AEST');

Where 'AEST' supposedly represents the local timezone of
Canberra>ACT>Australia (NB: Should be that same as Sydney>NSW>Australia).

Thanks for any assistance,

Calvin Chan




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