[rt-users] MySQL question and RT (fixed)

[Brett Barnhart]

I answered my own question.

> -----Original Message-----
> From: Brett Barnhart [mailto:BrettB at hkusa.com]
> Sent: Wednesday, September 08, 2004 9:52 AM
> To: Users of RT
> Subject: [rt-users] MySQL question and RT
> 
> 
> I need to write some custom reports (depending on the value 
> of a custom
> field, how many requests are there, how much time was spent, etc).
> 
> I'd like to write these reports outside of RT (since my company is not
> familiar with perl or Linux, it is best to have it in the familiar
> environment).
> 
> I am trying to connect to the RT database, but I am getting a message 
> "#ip address of my computer# is not allowed to connect to 
> this MySQL server"
> 
> Could someone point me in the right direct to give my 
> computer access? I am
> guessing that there is a permissions file somewhere where I 
> need to add
> permissions, but I am not finding it.
> 
> Thanks!
> Brett
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