[rt-users] Problems with RTx::Shredder!

Ruslan U. Zakirov cubic at acronis.ru
Thu Sep 9 09:01:00 EDT 2004


Sven Sternberger wrote:
> Hi Ruslan!
> 
> 
>>> 4.) Some hints for users of the debian distribution, because some path
>>> are different, so I had to modify the Makefile to get the installer
>>> work.
>>
>>
>> I use Module::Install::RTx and I thought that it gets file pathes from 
>> current RT instance.
>> Please, send me output from `perl Makefile.PL`
> 
> 
> this are the result on a untweaked debian:
> Using RT configurations from /usr/share/request-tracker3/lib/RT.pm:
> ./lib   => /usr/local/share/request-tracker3/lib
> ./sbin  => /usr/local/share/request-tracker3/sbin
> configure: creating ./config.status
> config.status: creating sbin/rtx-shredder
> config.status: creating sbin/rtx-validator
> config.status: creating lib/RTx/Shredder.pm
> Writing Makefile for RTx::Shredder
> 
> okay what seems to be not okay is in Makefile
> SITEPREFIX = $(PREFIX)/local (Makefile)
> SITEPREFIX = /usr/local/share/request-tracker3 (debian)
> 
> and the rt sbin dir is under debian in:
> /usr/sbin
RT has main(core) dirs and also local dirs(for overriding).
RTx::Shredder must be installed under local dirs.

:( I realize that I can't take it from RT.pm so can't guess where local 
sbin dir is :( nor main.

> 
> but sorry yesterday I also installed ExtractCustomFieldValues
> which failed due to a wrong path to rt-setup-database. so
> in the case of shredder it is minor important. it worked out
> of the box.
> 
> best regards (and thanks for 6500 wiped out tickets :-)
Glad to hear that Shredder do its job.

> 
> sven




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