[rt-users] Customizing a scrip to prevent too many mails

[Danie Marais]

> Danie Marais wrote:
> > Ruslan,
> >
> > I did as you suggested and it works fine.  The mail contains the owner
in
> > the To: field and all AdminCC's with the owner again in the Bcc: field,
but
> > the mail server only delivers one email to the owner - even though he is
in
> > the To and Bcc fields.  Which kinda sounds like the right thing to do :)
> This is behaviour that I expected to see.
> I think this thread would be interesting for other users. May be you
> want put summary into the wiki article ;-)


Sure - just tell me where to put it.

Danie