[rt-users] RT 3.2 Change Columns in Ticket Listing

[Les Stott]

Hi All,

Using RT 3.2.1 on a Fedora 1 box.

I would like to be able to change the default columns when viewing them in
each of my queues.

The default is to show
Subject Status Queue Owner Priority on the top line and

Requestors Created Told Last Updated TimeLeft on the bottom line

I dont really make use of TimeLeft or Priority. I would like to replace
those columns with a special custom field "Accounting" and "TimeWorked"

I was able to do this in my 3.0.11 RT installation by  modifying
/opt/rt3/local/html/Search/Elements/TicketRow and
/opt/rt3/local/html/Search/Elements/TicketHeader

and following instructions from
http://wiki.bestpractical.com/index.cgi?DisplayCustomFieldsInTicketSearch

But i cant find those files in the new 3.2.1 installation to modify.

Can anyone let me know where i can make these changes to the columns please?



Regards,

Les Stott
CyberPro