[rt-users] RT2 -> RT3 problems

[Nils-Erik Svangård]

Ruslan U. Zakirov wrote:

> Search on wiki it has article "how ot restore root"
> This was on archive too.
>
> I can imagine that it's problem of upgrade(may be).
> We upgraded from _2.0.15_(latest 2.0.x). We lost root record and his 
> rights too(I didn't envestigate why), but had two users with 
> 'SuperUser' right that were imported fine.
>
>
> Nils-Erik Svangård wrote:
>
>> Hi all!
>> I'm doing a upgrade from RT-2.0.5 to RT-3.2.1. I'm doing a apache 
>> WebExternalAuth via ldap.
>> Everything seems to be working fine. I have also dumped and imported 
>> data, it also seems to have worked.
>> My problems are:
>>  * I cant log in as the root user (and yes I turn of ldap auth. when 
>> logging in). The user root doesnt seem to exist in the database.
>
> Try to restore it(see wiki, archives)
>
>>  * No rights seems to be set on the groups, I try to change my own 
>> name, but I get permission denied. I try to add myself to any group: 
>> Permission denied.
>
> I think that it's cause you don't have rights to see ACLs.
>
>>
>> Does anyone know where the problem is?
>>
>> /nisse
>>
>
Hmm I searched the wiki and google but I found nothing I searched for 
"how to restore root" no hits on wiki, and no relevant ones on google.
But I went in search of the ones who where old superusers, their 
privileges are still there. So now I'm a SuperUser to.
/nisse

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	       Datorcentralen Luelå tekniska universitet	  
	Name:	Nils-Erik Svangård	e-mail:	nisse at dc.ltu.se	  
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