[rt-users] Default Search fields?

[Tony Bowden]

On Tue, Sep 21, 2004 at 03:52:53AM -0400, Jesse Vincent wrote:
> >I've had a look in the Config, and found the part where it sets up the
> >DefaultSearchResultFormat, but I can't tell from that how to include a
> >custom field (it's a global ones, so there should be no per-queue
> >problems).
> Use the UI to add the custom field to the default format in the query 
> builder and click the advanced tab. It'll show you the format.

Aha. Nice idea. That worked. Thanks.

I'm assuming there's no way to add conditionals in here?

We used to have it show the Client if that was assigned yet, otherwise
the requestor emails. I can live without this, just checking in case
there's deeper magic here :)

Tony