[rt-users] RT 3.2.1 + RTFM 2.0.4 Issues

James McTavish jmctavish at matrixorbital.ca
Thu Sep 23 18:22:30 EDT 2004


I recently installed RT 3.2.1 without any problems on a Gentoo system.
After my success I installed RTFM 2.0.4.  Everything appeared to be
working correctly as I could add classes and configure everything.  When
I added an article however RTFM broke.  Now in any place where it tries
to view articles it gives me the following error: 

RT::FM::Article::CurrentUserHasRight Unimplemented in RT::FM::
ArticleCollection. (/usr/lib/RT/FM/ArticleCollection_Overlay.pm line
38) 
<snip>

With the trace at the end of the email.  It appears that it can't find
the CurrentUserHasRight() sub in the Article class, however I can locate
it in lib/RT/FM/Article_Overlay.pm on line 1143.  The permissions appear
to be correct (root:root owns everything and the rights on the files are
755).  I'm fairly new to perl so I'm unsure of where to start looking
for the problem.  Any assistance would be greatly appreciated.

Trace begun at /usr/lib/perl5/vendor_perl/5.8.4/HTML/Mason/Exceptions.pm
line 131
HTML::Mason::Exceptions::rethrow_exception('RT::FM::Article::
CurrentUserHasRight Unimplemented in RT::FM::ArticleCollection.
(/usr/lib/RT/FM/ArticleCollection_Overlay.pm line 38) ^J') called
at /usr/lib/perl5/vendor_perl/5.8.4/DBIx/SearchBuilder/Record.pm line
457
DBIx::SearchBuilder::Record::AUTOLOAD('RT::FM::Article=HASH(0x987d1a0)',
'ShowArticle') called at /usr/lib/RT/FM/ArticleCollection_Overlay.pm
line 38
RT::FM::ArticleCollection::Next('RT::FM::ArticleCollection=HASH
(0x987cb94)') called
at /var/www/localhost/htdocs/rt/RTFM/Elements/NewestArticles line 27
HTML::Mason::Commands::__ANON__
at /usr/lib/perl5/vendor_perl/5.8.4/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH
(0x965b594)') called
at /usr/lib/perl5/vendor_perl/5.8.4/HTML/Mason/Request.pm line 1074
eval {...} at /usr/lib/perl5/vendor_perl/5.8.4/HTML/Mason/Request.pm
line 1068
HTML::Mason::Request::comp(undef, undef) called
at /var/www/localhost/htdocs/rt/RTFM/index.html line 24
HTML::Mason::Commands::__ANON__
at /usr/lib/perl5/vendor_perl/5.8.4/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH
(0x9594a60)') called
at /usr/lib/perl5/vendor_perl/5.8.4/HTML/Mason/Request.pm line 1074
eval {...} at /usr/lib/perl5/vendor_perl/5.8.4/HTML/Mason/Request.pm
line 1068
HTML::Mason::Request::comp(undef, undef) called
at /usr/lib/perl5/vendor_perl/5.8.4/HTML/Mason/Request.pm line 760
HTML::Mason::Request::call_next('HTML::Mason::Request::
ApacheHandler=HASH(0x986d250)') called
at /var/www/localhost/htdocs/rt/autohandler line 199
HTML::Mason::Commands::__ANON__
at /usr/lib/perl5/vendor_perl/5.8.4/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH
(0x9609374)') called
at /usr/lib/perl5/vendor_perl/5.8.4/HTML/Mason/Request.pm line 1069
eval {...} at /usr/lib/perl5/vendor_perl/5.8.4/HTML/Mason/Request.pm
line 1068
HTML::Mason::Request::comp(undef, undef, undef) called
at /usr/lib/perl5/vendor_perl/5.8.4/HTML/Mason/Request.pm line 338
eval {...} at /usr/lib/perl5/vendor_perl/5.8.4/HTML/Mason/Request.pm
line 338
eval {...} at /usr/lib/perl5/vendor_perl/5.8.4/HTML/Mason/Request.pm
line 297
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH
(0x986d250)') called
at /usr/lib/perl5/vendor_perl/5.8.4/HTML/Mason/ApacheHandler.pm line 134
eval {...}
at /usr/lib/perl5/vendor_perl/5.8.4/HTML/Mason/ApacheHandler.pm line 134
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::
ApacheHandler=HASH(0x986d250)') called
at /usr/lib/perl5/vendor_perl/5.8.4/HTML/Mason/ApacheHandler.pm line 792
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::
ApacheHandler=HASH(0x86c071c)', 'Apache::RequestRec=SCALAR(0x953aa6c)')
called at /usr/bin/webmux.pl line 105
eval {...} at /usr/bin/webmux.pl line 105
RT::Mason::handler('Apache::RequestRec=SCALAR(0x953aa6c)') called at -e
line 0
eval {...} at -e line 0


-- 
-James




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