[rt-users] Starting ticket numbering at a given number
Ruslan U. Zakirov
Ruslan.Zakirov at acronis.com
Fri Sep 24 09:59:29 EDT 2004
Nils-Erik Svangård wrote:
[snip]
>>> Ok, if I want to all searches to by default search the latest 2000
>>> tickets and not all 45000. Is that possible?
>>
>>
>> strictly 2000 - no, but in RT-3.2 you can add condition
>> id > XXXX, you should choose XXX according to your max id value.
>> For example you current last ticket id is 233000 then you can add 'id
>> > 200000' to search only in last ~33000(note ~)
>
>
>
> Ok I'll try that.
> Is it possible to add somewhere so that condition is default, and users
> must activly delete it when they want to search older than 33000tickets?
I think no, without some hacking. RT doesn't have any interface to setup
default search condition, but also this should be dinamic condition(you
ticket id is always growing).
I think you try to speed up searches, don't you? Or you have another reason?
> /nisse
>
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