[rt-users] Semi Privileged Users

[Rick Measham]

Maybe I'm not understanding things right here, but I'd like a 'semi
privileged' user.

The user should be able to have rights assigned to them to allow them to
take tickets and view queues. However I don't want the to have access to
the Tools, Preferences, Configuration and Approval buttons on the left
hand side of the screen.

This person is a support mushroom, not an admin.

Am I completely missing something? I can't see how to do this.

Cheers!
Rick Measham