[rt-users] Semi Privileged Users

Ruslan U. Zakirov Ruslan.Zakirov at acronis.com
Thu Sep 30 03:52:28 EDT 2004


Rick Measham wrote:
> Maybe I'm not understanding things right here, but I'd like a 'semi
> privileged' user.
> 
> The user should be able to have rights assigned to them to allow them to
> take tickets and view queues. However I don't want the to have access to
> the Tools, Preferences, Configuration and Approval buttons on the left
> hand side of the screen.
> 
> This person is a support mushroom, not an admin.
> 
> Am I completely missing something? I can't see how to do this.
http://wiki.bestpractical.com/index.cgi?HideConfigurationTab

May be you need more tricky condition. Return to us when you try and if 
don't help at all.

				Best regards. Ruslan.

> 
> Cheers!
> Rick Measham
> 
> _______________________________________________
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> 
> Be sure to check out the RT wiki at http://wiki.bestpractical.com




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