[rt-users] create tickets with multiline text field using the cli!

Jay R. Ashworth jra at baylink.com
Fri Apr 1 11:53:21 EST 2005


On Fri, Apr 01, 2005 at 05:51:13PM +0200, Sven Sternberger wrote:
> I try to write an script to make an ticket, utilizing the rt
> command line client:
> 
> The cli call is:
> 
>  /usr/bin/rt create -t ticket set subject='test test test'
> Requestor="you.know.me at site.org" queue=testq Text="line1
> line2
> line3"
> 
> so the problem is how can i specify a multiline textfield
> I think I tried everything (quoting,htmltags,singlequote)
> but bad look nothing works!

Well, you neglect to say how it *fails*, but I would ask two questions:

1) did you try backslashes?
2) what happens if you pipe the text into rt as it's stdin?

Cheers,
-- jra
-- 
Jay R. Ashworth                                                jra at baylink.com
Designer                          Baylink                             RFC 2100
Ashworth & Associates        The Things I Think                        '87 e24
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      If you can read this... thank a system administrator.  Or two.  --me



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