[rt-users] Start-Up question...

[Drew Barnes]

Quoting Stephen Turner <sturner at MIT.EDU>:

> At Friday 4/1/2005 04:35 PM, O4Tom wrote:
> >Does this error make any sense to you?
> >
> >not ok - Ticket creation failed at /opt/rt3/bin/rt-mailgate line 482,
> ><> chunk 1.
>
> Nothing beyond the obvious (i.e. the ticket couldn't be created!). The perl
> debugger might be useful - you could step through the mailgate and you'd be
> able to dig a bit deeper.

The default general queue does not use capitals.  Try making the queue name
general on your correspond line.  I suspect that RT is blowing up because there
is no queue General (unless you renamed it).

DB


>
> Steve
>
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