[rt-users] setting up a mail gateway

[Stephen Hancock]

Lorand,

We have a similar setup. We installed on FC3 and got the mail working
with sendmail on the RT server as normal.  Then we simply created a
DNS entry on the Windows system for RT and created the mail accounts
we wanted on the MS 2003 server and had them forward to the RT box. It
works flawlessly so far. Mail for RT goes to help at ourcompany.com or
sales at ourcompany.com and then is automatically forwarded to help or
sales, etc at rt.ourcompany.com. This is totally transparent to the users
and they do not need to remember another email address.

We have spam controls set up on both ends (MS and RT) which gets the
majority of spam since it is processed twice. The staff member on duty
checks the mail boxes on the MS server several times a day to insure
that all good mail is being forwarded and then removes them from the
MS box. This may not be necessary after time but we want to insure at
the beginning that all mail that should get though does.

 

 

On Apr 3, 2005 4:19 AM, Lorand Farkas <wolfy at enternet.hu> wrote:
>  
>  
> 
> Dear All, 
> 
>   
> 
> I have installed RT on Fedora Core 3 but my e-mail server (Lotus Domino R6)
> resides on a Windows 2003 Server. 
> 
> I would like to keep having RT installed on the Linux box while would like
> to set up the e-mail gateway on the Windows 2003 Server. 
> 
> Would you please give me some instructions how to do it? 
> 
>   
> 
> Thanks, 
> 
>   
> 
> Lorand. 
> 
>   
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