[rt-users] Showing the owner on RT at a glance

[Andrew Xenides]

Hi People,

I have created a new element to show overdue jobs in the home screen,
however, I cant seem to get the owner to display.

I have added Owner to where it calls the Format, but that doesn't seem to
work. The heading is there, but nothing is displayed underneath....

X  Overdue Jobs     
# Subject 			Queue 	Owner 	Due 
1 (No subject) 		L1support  			Not set 
2 oops 			L1support  			Not set 
3 dskljhskdjl 		L2support  			Not set 
4 test L1support  					Not set 
 

Can anyone help?