[rt-users] Owners and Requestors

Andrew Xenides andrew at staff.esc.net.au
Mon Apr 4 00:52:37 EDT 2005


Hi,

Each fortnight, we run a script that inserts 500 or so new tickets in to RT.
Each one has a different requestor.

The problem is, that when logged in as root, and I want to assign jobs to
people, the drop down list that I can assign the job to includes all these
requestors, when all I want is the 7 staff members (users) that are in the
system.

Is there a way I can restrict the drop down?

Thanks

Andrew





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