[rt-users] RT+ fastcgi problem

Pavel Ruzicka pavel.ruzicka at i.cz
Mon Apr 4 07:36:59 EDT 2005


Hello,

I have exactly the same problem, it happens when client tries to connect
 too early after server started. Try to play with FastCgiServer options
in your http.conf named -idle-timeout, -processes and -init-start-delay.
It could helps.

I have an additional question to the rt-users list. I've read at wiki
(http://wiki.bestpractical.com/index.cgi?FastCGIFAQ) -processes option
might be set to the number of running Apache processes. How can I found
right values for those options?

thx, Ruza

Vebtel - Prashanth wrote:
> I want to set up RT-3.41 with fastcgi on linux. I installed RT successfully
> and when iam trying to put webinterface using mod_fastcgi getting below
> error in error log. Iam getting 500 server error at webpage.
> How to configure this in httpd.conf. Please give me the solution...
> 
> 
> 
> [Mon Apr 04 00:15:22 2005] [error] [client 201.40.65.12] FastCGI: comm with
> (dynamic) server "/opt/rt3/bin/mason_handler.fcgi" aborted: (first read)
> idle timeout (30 sec)
> [Mon Apr 04 00:15:22 2005] [error] [client 201.40.65.12] FastCGI: incomplete
> headers (0 bytes) received from server "/opt/rt3/bin/mason_handler.fcgi"
> [Mon Apr 04 01:28:33 2005] [error] [client 201.40.65.12] FastCGI: comm with
> server "/opt/rt3/bin/mason_handler.fcgi" aborted: idle timeout (120 sec)
> [Mon Apr 04 01:28:33 2005] [error] [client 201.40.65.12] FastCGI: incomplete
> headers (0 bytes) received from server "/opt/rt3/bin/mason_handler.fcgi"
> [Mon Apr 04 01:38:12 2005] [error] [client 201.40.65.12] FastCGI: comm with
> server "/opt/rt3/bin/mason_handler.fcgi" aborted: idle timeout (30 sec)
> [Mon Apr 04 01:38:12 2005] [error] [client 201.40.65.12] FastCGI: incomplete
> headers (0 bytes) received from server "/opt/rt3/bin/mason_handler.fcgi"
> [Mon Apr 04 02:02:18 2005] [error] [client 201.40.65.12] FastCGI: comm with
> server "/opt/rt3/bin/mason_handler.fcgi" aborted: idle timeout (30 sec)
> [Mon Apr 04 02:02:18 2005] [error] [client 201.40.65.12] FastCGI: incomplete
> headers (0 bytes) received from server "/opt/rt3/bin/mason_handler.fcgi"
> 
> 
> 
> 
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> 
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-- 
Pavel Ruzicka, HelpDesk ICZ

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