[rt-users] AdminUsers right required to view user info

[Todd Chapman]

On Mon, Apr 04, 2005 at 08:47:20PM -0400, Jay R. Ashworth wrote:
> On Mon, Apr 04, 2005 at 04:14:58PM -0400, Antonio Bemfica wrote:
> > Some background: I'm planning to deploy RT (3.4.1) to track work orders
> > in a housing project. I need the maintenance staff (ticket owners) to be
> > able to see contact information for the requestors (phone number, street
> > address) in order to visit their homes and fix the "leaking tap".
> > 
> > The problem: unless I grant the AdminUsers right to the maintenance
> > staff, the "Location" information is blanked in the
> > Admin/Users/Modify.html page (reached from "More about Joe Smith..."). I
> > don't necessarily want the maintenance staff to be able to alter user
> > data, only to see it.
> > 
> > There does not appear to be a ShowUsers right. Is there any alternative
> > I should look into before attempting to alter the code to accomplish
> > what I want?
> > 
> > I'm new to RT (but not to issue tracking systems) and appreciate any
> > help.
> 
> Like me, you need a "client file", which RT doesn't really provide, per
> se.  You'll probably have to implement this with custom fields and a
> group for the tenants.
> 

I think this could be added easily. No reason why that right
can't be added and a Users/Display.html page created with
not too much work.

-Todd