[rt-users] Silent Resolve / Quiet Resolve RT 3.4.0

Russell Mosemann mose at ns.cune.edu
Tue Apr 5 08:52:29 EDT 2005


On Tue, 5 Apr 2005, Kris wrote:

> I am hoping someone can point me in the right direction to enable Silent
> Resolve in RT 3.4.0. (send no email to requestor on resolve)

Go to Configuration->Global->Scrips and delete the (last?) item for "on
resolve notify requestors with template resolved".

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Russell Mosemann, Ph.D. * Computing Services * Concordia University, Nebraska
"Dances with Wolverines" - unlikley movies




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