[rt-users] error opening rt login page!

Ernest Byaruhanga ernest at afrinic.net
Wed Apr 6 03:11:45 EDT 2005


hi,

Am using rt3.0.10, mysql4, RHEL AS 2.4.21, perl 5.8.0.

All of a sudden, i get the following when i try open my RT web
(instead of the usual login page):

------ (start)
%# BEGIN LICENSE BLOCK %# %# Copyright (c) 1996-2003 Jesse Vincent %#
%# (Except where explictly superceded by other copyright notices) %#
%# This work is made available to you under the terms of Version 2 of
%# the GNU General Public License. A copy of that license should have
%# been provided with this software, but in any event can be snarfed
%# from www.gnu.org. %# %# This work is distributed in the hope that
it will be useful, but %# WITHOUT ANY WARRANTY; without even the
implied warranty of %# MERCHANTABILITY or FITNESS FOR A PARTICULAR
PURPOSE. See the GNU %# General Public License for more details. %# %#
Unless otherwise specified, all modifications, corrections or %#
extensions to this work which alter its source code become the %#
property of Best Practical Solutions, LLC when submitted for %#
inclusion in the work. %# %# %# END LICENSE BLOCK <& /Elements/Header,
Title=>loc("RT at a glance"), Refresh =>
$session{'home_refresh_interval'} &> <& /Elements/Tabs, current_toptab
=> '', Title=>loc("RT at a glance") &>
<& /Elements/MyTickets &>
<& /Elements/MyRequests &>     <& /Elements/Quicksearch &>
<& /Elements/Refresh, Name => 'HomeRefreshInterval', Default =>
$session {'home_refresh_interval'} &>
<%init> if ( $ARGS{'q'} ) { my $query = $ARGS{'q'}; if ( $query =~
m/^\s*(\d+)\s*$/ ) { $m->comp("/Ticket/Display.html" , id=> $1);
return(); } $session{'tickets'} = RT::Tickets->new(
$session{'CurrentUser'} ); if ( $query =~ m/\@/ ) {
$session{'tickets'}->LimitWatcher( VALUE => $query, TYPE =>
'Requestor', OPERATOR => '=', ); $m->comp("/Search/Listing.html");
return(); } # # Any search on queue name or subject will be for
new/open tickets # only. # $session{'tickets'}->LimitStatus( VALUE =>
$_, OPERATOR => '=', ) for qw(open new); my $queue = RT::Queue->new(
$session{'CurrentUser'} ); if ( $queue->Load($query) && $queue->Id ) {
$session{'tickets'}->LimitQueue( VALUE => $queue->Id, OPERATOR => '=',
); $m->comp("/Search/Listing.html"); return(); }
$session{'tickets'}->LimitSubject( VALUE => $query, OPERATOR => 'LIKE'
); $m->comp("/Search/Listing.html"); return(); } if
($ARGS{'HomeRefreshInterval'}) { $session{'home_refresh_interval'} =
$ARGS{'HomeRefreshInterval'}; }
------ (end)

The RT error, httpd error logs dont show ma anything useful,

what could be the problem here?

regards,
Ernesto.

-- 



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