NOW: Problem with rt-crontool WAS:Re: [rt-users] Time Based Query

[Thomas Earl]

Ok, maybe I'm trying to be too specific... Here is exactly what I'm
trying to do and the output that I'm getting ...

[rt-user at ns1 etc]$ /opt/rt3/bin/rt-crontool --search RT::Search::FromSQL
--search-arg "LastUpdated < '30 mins'  AND Status != 'resolved' AND
Status != 'rejected'" --action RT::Action::RecordComment --template
'Ignored Tickets'

[Wed Apr  6 16:42:31 2005] [error]: error:    unexpected end of header
 
 (/opt/rt3/lib/RT/Template_Overlay.pm:366)
[Wed Apr  6 16:42:31 2005] [error]: error:    unexpected end of header
 
 (/opt/rt3/lib/RT/Template_Overlay.pm:366)
[Wed Apr  6 16:42:31 2005] [error]: error:    unexpected end of header
 
 (/opt/rt3/lib/RT/Template_Overlay.pm:366)
[Wed Apr  6 16:42:31 2005] [error]: error:    unexpected end of header
 
 (/opt/rt3/lib/RT/Template_Overlay.pm:366)
[Wed Apr  6 16:42:31 2005] [error]: error:    unexpected end of header
 
 (/opt/rt3/lib/RT/Template_Overlay.pm:366)
[Wed Apr  6 16:42:31 2005] [error]: error:    unexpected end of header
 
 (/opt/rt3/lib/RT/Template_Overlay.pm:366)


This query/command was taken right from the wiki so I would think that
it should work... Any ideas?

On Wed, 2005-04-06 at 12:29, Russell Mosemann wrote:
> On Wed, 6 Apr 2005, Thomas Earl wrote:
> 
> >  Status = 'new'  AND Created < '-1 days ago'  AND Created > '-3 days
> > ago' 
> 
> RT uses Time::ParseDate.  The man page does not seem to indicate that you
> can use a negative number with ago.  Besides, what does that mean?  
> Doesn't 1 day ago mean yesterday and -1 day ago mean tomorrow?
> 
> ----
> Russell Mosemann, Ph.D. * Computing Services * Concordia University, Nebraska
> Matthew 8:31-32 - The first mention of deviled ham in the Bible.