[rt-users] Errgggh... 1 more thing. How to delete too many tickets at once???

Rejo Zenger subs-rt.users.bestpractical.com at rz.xs4all.nl
Thu Apr 7 02:38:30 EDT 2005


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++ 06/04/05 18:44 -0700 - jay alvarez:
>  Our sms-to-email application created an infinite
>loop causing it to send to many email messages being
>fetched by rt. How can I quickly delete them without
>having to click the ticket, change the status to
[...]

Do a search for those tickets (on the left hand side menu, use the
search query builder) and then use the "Update multiple tickets" link on
the rightbottomcorner.

- -- 
Rejo Zenger <rejo at rz.xs4all.nl> - http://rejo.zenger.nl - PGP 0x75FC50F3
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