[rt-users] Cannot delete tickets as superuser?
Labonte, Phil
phil.labonte at transcore.com
Fri Apr 8 12:26:05 EDT 2005
No it does not.
I do not get a drop down list for status, just a few selections at the
top right; Reply | Resolve | Open | Comment
That is all I have.
-----Original Message-----
From: Drew Barnes [mailto:barnesaw at ucrwcu.rwc.uc.edu]
Sent: Friday, April 08, 2005 12:24 PM
To: Labonte, Phil
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Cannot delete tickets as superuser?
Labonte, Phil wrote:
>Not sure if that was a joke, but that is what I am saying.. there is no
>selection for deleted.
>
>
I don't know why the deleted option wouldn't be there, but stalled will
work just as well, since deleted doesn't really delete the ticket.
When you are working on a ticket, deleted doesn't show up in the
drop-down for Status?
--
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati
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