[rt-users] Cannot delete tickets as superuser?

Labonte, Phil phil.labonte at transcore.com
Fri Apr 8 12:26:05 EDT 2005


No it does not.

I do not get a drop down list for status, just a few selections at the
top right;  Reply | Resolve | Open | Comment  

That is all I have.

-----Original Message-----
From: Drew Barnes [mailto:barnesaw at ucrwcu.rwc.uc.edu] 
Sent: Friday, April 08, 2005 12:24 PM
To: Labonte, Phil
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Cannot delete tickets as superuser?



Labonte, Phil wrote:

>Not sure if that was a joke, but that is what I am saying.. there is no
>selection for deleted.
>  
>

I don't know why the deleted option wouldn't be there, but stalled will 
work just as well, since deleted doesn't really delete the ticket.

When you are working on a ticket, deleted doesn't show up in the 
drop-down for Status?

-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati




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